Service Email: [email protected]
If you experience any issues, please contact our 24-hour customer service team, and we will assist you promptly.
If you encounter any issues or are not completely satisfied with your purchase, please do not hesitate to contact us. Our dedicated customer service team will address your request promptly, and our technical support team is available at all times to assist you with any questions.
1. Your replacement request will be granted if the following conditions are satisfied:
- The product is non-functional, with proof of the issue provided, and the order was placed less than 7 days.
2. Refunds will be approved only if the following conditions are met:
- The product has not been shipped.
- The order was placed in error and less than 7 days, the product has not been used.
- The product is unusable, proof of the problem is provided, and the order was placed less than 7 days.
3. The request will be denied in the following cases:
- Refund or replacement requests will be denied if you refuse assistance from our support team.
- Refund or replacement requests will be denied if they are made 30 days or more after purchase.
- Refund or replacement requests will be denied if the product has been successfully activated and thus cannot be reused or resold.
Payments made with cryptocurrency for digital products are final and non-refundable; only exchanges of products are permitted.