Customer Service
[email protected]

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“My payment was accepted but I haven't received my key/code, what do I do?”

All the services related to the products which are from are delivered via E-mail. The CD-key or Game Code that is sold on will be delivered via E-mail so there are not shipping fees.

So...Please make sure you provide a valid E-mail address!
Please check the Spam/Junk folder of your E-mail provider, because it is common that E-mails from us end up falsely filtered as spam.

Some products that require downloading are to be downloaded by yourself.
In such cases, it is recommended to have a fast internet connection. The speed of the download highly depends on your Internet Service Provider.

Don't forget, our customer service team is always here for you : [email protected] .